Privacy Policy

Last Updated: 20 December 2025

SOLITAIREPE SOLUTIONS PRIVATE LIMITED (“we”, “our”, “us”) operates the SOLITAIREPE Mobile Application (“App”).
We are committed to protecting your privacy and ensuring the security of your personal and financial information.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information to provide secure and compliant services:

a. Personal Information

Full Name
Mobile Number
Email Address

b. Identity & KYC Information

Aadhaar / PAN / other government-issued documents (where legally required)
Selfie or identity verification data (if applicable)

c. Financial Information

Bank account details
Transaction and payment history
Recharge and bill payment records

d. Device & Usage Information

Device model, OS version
IP address
App usage data, crash logs
Unique device identifiers (for fraud prevention)

2. How We Use Your Information

We use collected information only for lawful and essential purposes:

To provide recharge, bill payment, and financial services
To verify identity and comply with KYC regulations
To prevent fraud, unauthorized access, and misuse
To send OTPs, transaction alerts, and service notifications
To provide customer support and resolve disputes
To comply with RBI, government, and legal requirements

3. Data Sharing & Disclosure

We do not sell or rent your personal data.

Your information may be shared only with:

Banks, payment gateways, and financial partners
Regulatory authorities as required by law
Government agencies for compliance or investigation
Trusted service providers under strict confidentiality

All third parties are bound by data protection obligations.

4. Data Security

We take strong security measures to protect your data:

Encrypted data transmission (HTTPS / SSL)
Secure servers and restricted access
Regular security audits and monitoring

While we strive to protect your data, no digital platform can guarantee absolute security.

5. User Permissions

The App may request the following permissions:

SMS (Read/Receive): For OTP auto-read and transaction verification
Camera: For KYC document upload or profile verification
Storage: To upload required documents
Internet: For secure communication with servers

Permissions are used only for app functionality, not for unauthorized data collection.

6. User Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal obligations)
Opt out of promotional messages

Requests can be made via the contact details below.

7. Data Retention

We retain user data only as long as required for:

Service delivery
Legal and regulatory compliance

Financial and transaction data may be retained for up to 10 years as per RBI and applicable laws.

8. Children’s Privacy

Our App is not intended for children under 18 years of age.
We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted within the App or on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this App Privacy Policy, please contact:

Company Name: SOLITAIREPE SOLUTIONS PRIVATE LIMITED
Email: info@solitairepe.com
Phone: +91 7509794788
Registered Address:
B 23/2, Triveeni Vihar,
Ujjain Madhonagar, Ujjain,
Ujjain – 456010, Madhya Pradesh, India